Development Organizations (SDO) Emergency Services
Summoning police, fire department, ambulance or other
emergency services in case of emergency is one of the fundamental and
most-valued functions of the telephone. As telephone functionality
moves from circuit-switched telephony to Internet telephony, its users
rightfully expect that this core functionality will continue to work at
least as well as is has for the older technology. New devices and
services are being made available which could be used to make a request
for help which are not traditional telephones, and users are
increasingly expecting them to be used to place emergency calls.
However, many of the technical advantages of Internet multimedia
require re-thinking of the traditional emergency calling architecture.
This challenge also offers an opportunity to improve the operation of
emergency calling technology, while potentially lowering its cost and
Existing emergency services rely exclusively on voice
and conventional text telephony (known as TTY in the United States)
media streams. However, more choices of media offer additional ways to
communicate and evaluate the situation as well as to assist callers and
call takers to handle emergency calls. For example, instant messaging,
wideband speech codecs and video could improve the ability to
communicate and evaluate the situation and to provide appropriate
instruction prior to arrival of emergency crews. Future emergency
services will allow the creation of sessions of any media type,
negotiated between the caller and PSAP using existing SIP protocol
Today many standardization activities take place with
regard to various parts of the emergency service architecture. They
are, however, not as coordinated as they could be. There is the danger
that uncoordinated activities lead to solutions that either do not work
in some circumstances or to solutions that lead to duplicate work due
to lack of knowledge of work done by other SDOs.
Two SDO emergency services workshops have been held
already and a number of other smaller coordination activities took
place. These two workshops took place in the US (New York and
Washington DC) whereas this workshop is hosted in Europe.
This workshop is restricted in scope to citizen-to-authority
communication and authority-to-citizen
The agenda can be found here.
The goals of this workshop are:
- To learn more about the ongoing and upcoming
emergency related work
- To synchronize standardization efforts
- To provide and to receive feedback
This is an information sharing event. New insights and
new contacts from other SDOs will help the participants to influence
work in their organization.
A list of participants can be found here. Pictures from the meeting can be found here.
|The meeting will take place at the following
|Cisco Systems Belgium S.A. / N.V.
De Kleetlaan, 6A. (Entrance between 6A and 6B)
B-1831 - Diegem - Belgium
The meeting venue is very close to the airport
Zaventem and railway station Diegem.
The following meeting rooms will be used.
- Main room: Emerald (70 p. max)
- Rooms Jade + Topaz (for coffee breaks and standing
- Rooms Quartz + Crystal (for breakout sessions
-> 10 p. max)
October 30st - November 1st 2007
(8:30am-6:00pm, every day)
Hotels at walking distance are: (except Hobbit)
|Hotels at walking distance are: (except Hobbit)
| Formule1 Hotel
+32 2 725.69.00 (32 EURO + 5 EURO for
| Etap Hotel
+32 2 709.55.90 (50 EURO + 5 EURO for
| Hobbit Hotel
+32 2 709.78.00 (56 EURO including breakfast)
| Holiday Expr. Hotel
||+32 2 725.33.80 (136 EURO
NH Br. Airport Hotel
+32 2 203.92.52 (142 EURO + 21 EUR for
Holiday Inn Hotel
+32 2 720.58.65 (166 EURO + 21 EUR
In order to structure the discussions the organizers require title,
abstract and duration of the presentation to be available by October
The EDAS system will also be used for uploading
abstracts and papers and for participant registration. The EDAS
workshop webpage can be found at https://edas.info/r5867
or via http://edas.info (Register tab).
Final presentation slides and full papers have to be
available by October 26, 2007. The slides will be distributed
after the workshop.
The slides can be found here. The meeting minutes are available here:
This meeting is again planned as a public
are, howerver, required to register via the EDAS system.
Registered participants are allowed to Cisco meeting venue. Early
registration ends October 25, 2007. 100 Euros need to be
collected as a registration fee.
The registration webpage can be found here: https://edas.info/r5867
Wednesday includes a social event that is enabled by the generosity of
Deutsche Telekom and Cisco Systems. The evening will start with a 25km
bus ride from the meeting venue to the city of Antwerp. There we will tour a
working brewery (http://www.dekoninck.be/)
where we can sample the
fare and enjoy a nice meal. From the brewery we will
board a train for a tour
of the old city (http://www.trabel.com/antwerp-map.htm)
to the meeting venue by bus at about 22:00.
The Jabber chat room can be found here: firstname.lastname@example.org
If you are new to Jabber then you might want to take a
look at the following webpage.
The program chairs produced podcast recordings of the meeting. The recordings can be found here.
|This workshop is
organized by the following
If you have questions please direct them to Hannes.Tschofenig@gmx.net
with a subject header of "SDO Emergency Services Workshop".
Last modified: 21st November 2007